Shopping for RMM's or looking at LanSweeper?

Jordan Lee
Jordan Lee
Shopping for RMM's or looking at LanSweeper?

Recently I have gotten my hands on an enterprise install of LanSweeper, in which we have about 13,000 managed assets in. Now this is computers, servers, vm's, time clocks, and VOIP devices, medical devices, etc "they don't count monitors". I want to mention up front and early on that if you do not have a RMM. Don't spend anymore time thinking about it, you probably need one. For those that aren't aware, an RMM is a Remote Management and Monitor tool. There's an endless list of them, most people know Solarwinds "sucks to suck rn", Spiceworks, ZenDesk, Pulseway and etc.

LanSweeper isn't a big one this list and I would like shortly elaborate why. Its competitors do a lot of things better in terms of enterprise networks, on a whim id say due more funds in the R&D bucket. But also you have to look at their audience sectors. LanSweeper is a big hitter in the mid-market division. Solarwinds in my opinion is for large enterprise environments only, due strictly to the price. Small firms or industries where cash flow isn't huge and IT departments get a small chunk of whats left in the wallet can't afford Solarwinds.

This is 100 percent the reason we didn't go with Pulseway or the latter. If you take anything away from this article, let it be that LanSweeper has an awesome pricing model that is hardly beatable. When it comes to the asset management side of their software... well outside of spiceworks which is completely free, but when compared to other paid software. A dollar an asset is LanSweepers approach "PER YEAR!", with special rates for anything over 6,000 assets or added on help-desk agents. This is why I felt Pulsways model is a down right ripoff, however I think they are targeting low-market IT shops because I can't even take the price slider past 1k workstations?

For companies that have a ton of assets and even ones that they don't know what they have and want to keep track of them, LanSweeper is an awesome solution! To be fair its really just a crazy nmap server that does snmp querying as well along with wmi to get your assets info. However it throws it all into a perfectly laid out, well executed SQL database. With a mind you "slightly" dated management webpage that I can look over. I am able to build a query to find out anything you could ever want to know about assets on your network. From TMP model versions, to citrix workspace installed versions. And export it quickly to a csv for whomever is requesting it.

LanSweeper also offers the LSagent which I love. It's an agent that is installed on workstations and can be used for hardware that may leave your site or facility and you still want it to check in remotely and be able to manage deployments to it regardless of it being on your local network. This agent also can cut back on the amount of data transfer that has to take place from your scanner server to the device and back. From around 4mb per new scanned asset to 40kb. Lansweeper does almost all of the hard work for you, and just takes several weeks to get everything ironed out. I would say if you have around 10 sites, and under 20k assets it can be managed and administered by one person.

One very cool and interesting feature has to be the physical asset mapping, which is a big reason we went with it. If your wanting to go this route with LanSweeper, depending on your facility size and amount of sites it obviously would be more than a one person job. We have two 1mil sqft healthcare facilities that span 3-8 floors, and multiple offsites ranging from 15 devices to 150+ devices. We had to find a way for technicians to track, and locate devices. This is a tedious process that could take a lot of time, but will also save a ton down the road for any large organization.

Of course you have the ability to deploy packages to assets as well. And honestly is just as good or the same as other products that I have used . I.E. Zenworks, PDQ deploy, Batch Patch, SCCM etc. Its msi deployment works seamlessly and securely from your desired file share, also allowing to have stored scripts there as well. I really like that you can run an sql query on say "os version 1809", then execute a package on said devices directly from that query.

All and all I have really enjoyed our deployment of lanSweeper, though I did not cover all the awesome features and possibilities this software has. I will leave you with a link to their page so you can do that in your free time! This article started to get lengthy and I'm sure not many have even made it this far! If you have however thank you for sticking around!

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